JK Questions Image

Questions



Please click on the links below to view the FAQ answers.
Open All     Close All
Do you sell supplies or offer classes?
Sorry, we do not.    However, we do sell high quality "handmade" items including "hand and machine quilted wall hangings" that make wonderful gifts for you or someone special.   If you're looking for something handmade and unique from Breckenridge, CO - please visit JK Studio!

Why can't I touch the Wall Hangings on display in the Studio Gallery?
The fabrics are sensitive to body oils, perfume, cosmetics, hand creams, shaving lotion, sun block, dirt and other items present on hands ... their fibers can be forever damaged.

I love your work and would like to photograph it!
Thank you for the compliment but, our policy is "No Photography Please" while perusing our Studio Gallery.

What credit card processing service do you use for your online Studio Gallery?
We use PayPal.   No cedit card numbers, dates or card verification value numbers are shared with us, this information is maintained solely by PayPal for processing purposes.   The ordering process requires basic customer address and contact information in order to complete the online purchase.   This information is shared between the order processing service and us.   Note: You do not need to open a PayPal Account to make a purchase.

What is your return/refund policy?
We want you to enjoy your purchase - should encouter an issue, please contact us within 30 days of the purchase date.   Note, "Custom Made items are not returnable".   Refunds do not include the cost of the return shipping.   You may want to insure your return; we cannot be responsible for lost or misdirected returns.   Returns must be in clean and in unused condition.   No returns will be accepted without prior Return Merchandise Authorization.